Zoom Phoneの導入事例
プロダクト詳細導入企業｜Werner Enterprises
Werner Enterprises goes ‘Cloud First, Cloud Now’ by selecting Zoom’s unified communications platform
課題・目的
An overly complex physical communications infrastructure that required significant management.
Reliance on physical infrastructure made it difficult to maintain critical connections.
The limitations of Werner’s legacy on-premises communications solution.
導入後の効果
Consolidation to a single administrative dashboard.
Reduced onboarding time to 1/12th compared to the legacy phone provider.
E911 to increase employee safety.
まとめ
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Zoom Phoneの導入を考えていますか？
サービスとの相性を見たい方はこちら
導入について相談がある方はこちら
プロに相談する導入事例の詳細
導入前の課題
An overly complex physical communications infrastructure that required significant management.
Reliance on physical infrastructure made it difficult to maintain critical connections.
The limitations of Werner’s legacy on-premises communications solution.
導入の目的
To become the first transportation company to fully migrate to the cloud.
To simplify the management of its communications infrastructure.
To enable innovations that will help them prepare for the future.
導入後の効果
Consolidation to a single administrative dashboard.
Reduced onboarding time to 1/12th compared to the legacy phone provider.
E911 to increase employee safety.
Reduced hard phones from 3,200 to just over 400 in service.
導入の決め手
Associates were already well-accustomed to the simplicity and reliability of Zoom Meetings.
Zoom Phone is on the app with Meetings, reducing the number of apps users have to sign into.
The highest user satisfaction for associates when it came to using the Zoom app versus competitor apps.
Onboarding associates in 1/12 the time that it took with the previous solution.
導入のプロセス
Werner Enterprises deployed Zoom Phone to simplify the management of their phone infrastructure and transition to a cloud communications solution.
活用方法
Werner uses Zoom Phone for monitoring anywhere, enabling new associates to train with supervisors regardless of location, and using E911 to increase employee safety.
社内の反応
It’s become second nature to us, it’s how we do business now — we spend hours on Zoom every day and don’t even think about it.
今後の展望
Werner is excited to bring more Zoom products onboard and create a more seamless and simplified communications experience for employees, no matter where they are.
AI事例マッチ度診断
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UCR streamlines call management and enhances hybrid teaching, learning, and working with Zoom
導入の効果Simplified phone service maintenance and reduced physical infrastructure
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All aboard the Zoom train: BNSF Railway’s journey to cloud phones
導入の効果Reduced dialing rules from over 60,000 to less than 200 using Zoom APIs.
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Zoom Phoneの導入を考えていますか？
サービスとの相性を見たい方はこちら
導入について相談がある方はこちら
プロに相談するこのサービスについてもっと詳しく知りたいですか?
プロにビジネスの悩みや課題を相談をして、詳細資料を受け取りましょう。
どんなざっくりとした内容でも構いません。まずはお気軽にご相談ください。
カテゴリ
Try Zoom Phone for a VoIP phone system with unlimited domestic calls, SMS messaging, voicemail transcription, call recording, and seamless app integrations.
Werner Enterprises
物流業界
1,001名以上
非上場
Nebraska
logistics and shipping provider
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