Dialpadの導入事例
サービス詳細導入企業|Zorba
How Zorba’s agents stay in touch with thousands of users across 3 continents

課題・目的
Zorba's previous phone system lacked key features like built-in text messaging.
Aircall, Zendesk, and Freshdesk did not meet Zorba's needs.
Zorba needed a solution that was affordable for a startup.
導入後の効果
Zorba improved response time to homeowners by 75%.
Zorba coordinated more transactions thanks to Dialpad.
The API increased the amount of tickets a single agent can work on.
まとめ
Dialpadの導入を検討していますか?
サービスの比較・選定業務を無料でサポートします。
導入事例の詳細
導入前の課題
Zorba's previous phone system lacked key features like built-in text messaging.
Aircall, Zendesk, and Freshdesk did not meet Zorba's needs.
Zorba needed a solution that was affordable for a startup.
導入の目的
Zorba aimed to make selling homes off-market easier by letting real estate investors compete over the property.
Zorba needed to keep its team connected across three continents.
Zorba needed to automate communication over text messages and integrate with existing tools at an affordable price.
導入後の効果
Zorba improved response time to homeowners by 75%.
Zorba coordinated more transactions thanks to Dialpad.
The API increased the amount of tickets a single agent can work on.
導入の決め手
Dialpad offered built-in text messaging and a better API than competitors.
Dialpad for Startups program made it affordable, saving hundreds of dollars per month.
Dialpad provided easy setup in less than an hour and quick API integration.
導入のプロセス
Setting up Dialpad took less than an hour, API setup for text automation took another hour, and the team was trained within a day.
活用方法
Zorba uses Dialpad to communicate with thousands of users globally, automate text conversations via API, and integrate with HubSpot CRM to log calls and voicemails automatically.


カテゴリ
Dialpad Connectで最適なビジネスコミュニケーションを実現:クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。
Zorba
不動産業界
非上場
Making selling homes off-market easier by letting real estate investors compete over the property.
ツール選びで失敗しない!
貴社にピッタリのサービスを
無料で診断する
Dialpadの他の導入事例


Dialpad by Dialpad, Inc.
Deputy Connects Global Teams with Dialpad
導入の効果Seamless transition within support team with no blowback and no impact on NPS.
Deputy
IT・通信業界


Dialpad by Dialpad, Inc.
How Chezuba can make calls from anywhere
導入の効果Chezuba's employees no longer need to use personal numbers or buy new devices for work calls.
Chezuba


Dialpad by Dialpad, Inc.
How Ansible Health saves 90% on communications
導入の効果Saving around 90% on communications costs.
Ansible Health
医療業界


Dialpad by Dialpad, Inc.
How Smart AutoCare connects agents in 12 states with Dialpad Support
導入の効果QA scorecards work fantastically.
Smart AutoCare


Dialpad by Dialpad, Inc.
Homestead Smart Health Plans reduces their ASA to under 10 seconds
導入の効果Average speed to answer (ASA) reduced from over one minute to under 10 seconds.
Homestead Smart Health Plans
保険業界, 医療業界


Dialpad by Dialpad, Inc.
How Glo PreemiesTM is improving health equity with Dialpad
導入の効果Dialpad helped the founder get her life back, keep them open 24/7, and decreased stress levels among the entire team.
Glo PreemiesTM


Dialpad by Dialpad, Inc.
How New City Moving revamped their customer experience with Dialpad Ai
導入の効果Increased score count from 4 to 20-30 cards per person per week, saving time on scoring
New City Moving


Dialpad by Dialpad, Inc.
How Ooredoo increased online interactions from 0.4% to 37%
導入の効果Online interactions increased from 0.4% to 34-37% of monthly inbound customer interactions
Ooredoo(1,001名以上)
IT・通信業界


Dialpad by Dialpad, Inc.
Art’s Way Manufacturing stays ahead of customer demand + supply chain issues with Dialpad Ai
導入の効果Callers now reach the right person faster due to skills-based routing.
Art's Way Manufacturing
製造業
関連の最新ニュース
バルテック、通話料0円で電話番号不要の「クリックコール」提供開始

Sparkle AI、音声AIと電話をつなぐクラウド通信基盤「onBridge」を正式リリース

H.I.S. Mobile、AI自動応答で電話番を削減するクラウドPBX「Bizfone」を提供開始


バルテック、通話料0円で電話番号不要の「クリックコール」提供開始

Sparkle AI、音声AIと電話をつなぐクラウド通信基盤「onBridge」を正式リリース

H.I.S. Mobile、AI自動応答で電話番を削減するクラウドPBX「Bizfone」を提供開始
Dialpadの導入を検討していますか?
サービスの比較・選定業務を無料でサポートします。


カテゴリ
Dialpad Connectで最適なビジネスコミュニケーションを実現:クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。
Zorba
不動産業界
非上場
Making selling homes off-market easier by letting real estate investors compete over the property.













