Dialpadの導入事例
サービス詳細導入企業|Ansible Health
課題・目的
Old phone system was one of the most painful VoIP experiences, constantly crashing and losing calls.
Customer support from the previous provider basically vanished.
Old system was absurdly expensive and non-functional.
導入後の効果
Saving around 90% on communications costs.
Employees now actually use Dialpad instead of personal phone numbers.
Crystal clear audio/video with no crashes or dropped calls.
まとめ
Dialpadの導入を検討していますか?
サービスの比較・選定業務を無料でサポートします。
導入事例の詳細
導入前の課題
Old phone system was one of the most painful VoIP experiences, constantly crashing and losing calls.
Customer support from the previous provider basically vanished.
Old system was absurdly expensive and non-functional.
導入の目的
To replace a disasterous VoIP system that crashed and lost calls.
To get detailed call analytics, HIPAA compliance, high-quality audio, texting, and centralized number routing.
To save costs while accessing enterprise-grade features.
導入後の効果
Saving around 90% on communications costs.
Employees now actually use Dialpad instead of personal phone numbers.
Crystal clear audio/video with no crashes or dropped calls.
Analytics provide insights into patient calls (topics, duration, missed calls).
AI automatically transcribes calls in real time, saving notes without interruption.
導入の決め手
Dialpad for Startups offered all needed features (analytics, HIPAA, texting, routing) at a startup-friendly price.
The startup discount demonstrated Dialpad's dedication to helping startups succeed.
導入のプロセス
Getting started took about 10 minutes to set up accounts, then ported over old numbers.
活用方法
Ansible Health uses Dialpad for all calls and conferences on desktops and mobile devices, replacing desk phones.
社内の反応
Employees, including less tech-savvy clinicians, find the apps work well and use them consistently.
今後の展望
As they grow beyond the startup discount, they expect to still save around 40%.


カテゴリ
Dialpad Connectで最適なビジネスコミュニケーションを実現:クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。
Ansible Health
医療業界
非上場
Provides chronic respiratory disease patients with evidence-based care in the comfort of their homes
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Dialpadの導入を検討していますか?
サービスの比較・選定業務を無料でサポートします。


カテゴリ
Dialpad Connectで最適なビジネスコミュニケーションを実現:クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。
Ansible Health
医療業界
非上場
Provides chronic respiratory disease patients with evidence-based care in the comfort of their homes














