Dialpadの導入事例
サービス詳細導入企業｜RealtyNinja Services Ltd.
See how RealtyNinja handles 37% more support calls
課題・目的
Previous phone system kept dropping calls
Awful call quality
Customer support from previous provider was unhelpful
導入後の効果
Phone support team can handle 37% more calls without adding agents
Call quality remains stable even with poor connections
まとめ
Dialpadの導入を検討していますか？
サービスの比較・選定業務を無料でサポートします。
導入事例の詳細
導入前の課題
Previous phone system kept dropping calls
Awful call quality
Customer support from previous provider was unhelpful
Previous system was complicated, buggy, and dreaded to use
導入の目的
To handle more customer support calls efficiently
To improve call quality and reliability across global team
To offload maintenance and updates so small team can focus on clients
導入後の効果
Phone support team can handle 37% more calls without adding agents
Call quality remains stable even with poor connections
導入の決め手
Excellent customer support and documentation before even using the product
Good service in Canada unlike other alternatives
Stable call quality even with poor internet connections
導入のプロセス
RealtyNinja switched from a leading business phone system to Dialpad after experiencing poor call quality and support.
活用方法
Dialpad is used for all customer support, including incoming calls and outbound sales calls, with voice-powered AI for transcription and real-time assistance.
社内の反応
The team finds Dialpad's technology, app, and user interface well-done, making their lives easier and not crashing like the old provider.
カテゴリ
Dialpad Connectで最適なビジネスコミュニケーションを実現：クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。
RealtyNinja Services Ltd.
IT・通信業界
11〜30名
非上場
British Columbia
Real estate website development, MLS®/IDX data integration, website design, social media listing advertisement
ツール選びで失敗しない！
貴社にピッタリのサービスを
無料で診断する
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Sparkle AI、音声AIと電話をつなぐクラウド通信基盤「onBridge」を正式リリース
H.I.S. Mobile、AI自動応答で電話番を削減するクラウドPBX「Bizfone」を提供開始
Dialpadの導入を検討していますか？
サービスの比較・選定業務を無料でサポートします。
カテゴリ
Dialpad Connectで最適なビジネスコミュニケーションを実現：クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。
RealtyNinja Services Ltd.
IT・通信業界
11〜30名
非上場
British Columbia
Real estate website development, MLS®/IDX data integration, website design, social media listing advertisement
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貴社にピッタリのサービスを無料で診断する
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