Dialpadの導入事例

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導入企業|LeadSigma

How LeadSigma set up a new phone system in 30 minutes

How LeadSigma set up a new phone system in 30 minutes
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課題・目的

1

Their previous communications platform could not keep up with high call volumes.

2

Their previous platform lacked customizability for efficient outbound calling.

3

To handle high call volumes for sending about 10,000 custom reports to clients and prospects each month.

導入後の効果

1

LeadSigma doubled the demos-to-calls ratio using Dialpad's transcription service for better analytics.

2

LeadSigma saves hundreds annually compared to its previous platform.

まとめ

LeadSigmaは、高頻度の架電に対応できる信頼性とカスタマイズ性、専門的な着信対応を備えた電話システムを求めており、Dialpadの高い稼働率と柔軟な機能、ビジネスアプリ連携、さらに「Dialpad for Startups」プログラムによるコスト削減が決め手となり導入した。導入後は30分でセットアップが完了し、社内外のコミュニケーションが一元化。AI音声文字起こし機能を活用して通話分析を行い、デモ獲得率を効果的に倍増させた。

Dialpadの導入を検討していますか?

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導入事例の詳細

導入前の課題

Their previous communications platform could not keep up with high call volumes.

Their previous platform lacked customizability for efficient outbound calling.

導入の目的

To handle high call volumes for sending about 10,000 custom reports to clients and prospects each month.

To obtain a customizable business phone system for efficient outbound calling by SDRs.

To present the company professionally to inbound callers.

導入後の効果

LeadSigma doubled the demos-to-calls ratio using Dialpad's transcription service for better analytics.

LeadSigma saves hundreds annually compared to its previous platform.

導入の決め手

Dialpad has nearly unparalleled uptime and 24/7 customer support.

Dialpad provides customizability and calling features that fit LeadSigma's use cases.

Dialpad integrates with a wide range of business applications.

Dialpad for Startups program reduced costs, saving hundreds annually.

導入のプロセス

Scott reached out to his network of startup founders and quickly found Dialpad. Onboarding and provisioning took about 30 minutes with support from Dialpad's team.

活用方法

LeadSigma uses Dialpad for external prospecting and internal communications, along with AI-powered real-time voice transcripts for coaching and records.

社内の反応

Scott Hansen said, 'The support has been amazing!'

サービス概要
Dialpad
Dialpad
Dialpad

部門

プロダクト説明

Dialpad Connectで最適なビジネスコミュニケーションを実現:クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。

導入企業情報

LeadSigma

業界

IT・通信業界

上場の有無

非上場

事業内容

Multichannel automations to supercharge inbound and outbound sales processes

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