Dialpadの導入事例

サービス詳細

導入企業|Dogdrop

See how this LA-based dog care updates clients via call and text

See how this LA-based dog care updates clients via call and text
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課題・目的

1

Outdated phone system rerouted calls to employees' cell phones unreliably.

2

Lacked features like call analytics and texting.

3

To efficiently communicate with members and potential customers.

導入後の効果

1

Communications troubles are a thing of the past.

2

Calls are instantly routed to the right person.

3

Employees can make calls across departments without using personal numbers.

まとめ

ロサンゼルスのドッグケア企業Dogdropは、旧来の電話システムが信頼性に欠け、通話分析やテキスト機能がなく、顧客との効率的なコミュニケーションができないという課題を抱えていた。新たなコミュニケーションプラットフォームを求め、テキスト、通話、マルチユーザー機能を備えたDialpadを導入。決め手は直感的なUI、高品質なVoIP通話、SMS/MMS対応、スケーラビリティ、そしてスタートアップ向けのコスト効率の良さだった。導入後は、高品質な通話と1日50件以上のテキスト送信が可能になり、迅速で透明性のある顧客コミュニケーションが実現。新拠点への拡大にも容易に対応できるようになった。

Dialpadの導入を検討していますか?

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導入事例の詳細

導入前の課題

Outdated phone system rerouted calls to employees' cell phones unreliably.

Lacked features like call analytics and texting.

導入の目的

To efficiently communicate with members and potential customers.

導入後の効果

Communications troubles are a thing of the past.

Calls are instantly routed to the right person.

Employees can make calls across departments without using personal numbers.

Dialpad is written into the Operations Manual for operating dog daycare locations.

導入の決め手

Clean and easy-to-use user interface.

Includes calling, texting, and multi-user capabilities.

Dialpad for Startups program offered cost efficiency.

Quick, easy, and intuitive setup.

活用方法

Dogdrop uses Dialpad for making and receiving calls with high quality audio, sending over 50 text messages daily, and managing multiple users across departments.

今後の展望

As Dogdrop expands to new locations, Dialpad can scale with them by adding new seats and departments with a few clicks.

サービス概要
Dialpad
Dialpad
Dialpad
プロダクト説明

Dialpad Connectで最適なビジネスコミュニケーションを実現:クラウド電話、ビデオ会議、チャット、FAXなどの機能を1つのプラットフォームでご利用できます。

導入企業情報

Dogdrop

上場の有無

非上場

所在地

California

事業内容

On-demand dog care and daily dog essentials

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Dialpadの導入を検討していますか?

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